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Context Help

If you get lost inside our Control Panel, the first thing you should do is push the Help button, which is present on each and every page. A pop-up menu will show up. It contains exhaustive info about all the actions that you can perform on the given page. Each pop-up window opens on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge variety of tutorial videos describing how to work with our web hosting Control Panel. They're meant for those of you who would like to see how things are being done instead of only reading articles. Thus, anyone can swiftly find their way around our web hosting Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the solution you searching for, take a peek at our comprehensive Frequently Asked Questions section, which includes questions asked by real people and provides practical solutions. We frequently update our FAQ database with new entries in order to cover all the new additions and innovations related to our platform.

Ticketing System

If you still can't discover the solution you searching for in the Frequently Asked Questions database either, we have a excellent team of customer support engineers available 24-7 and ready to help you with any problem. Each support ticket you send will be replied to within sixty minutes (the average support ticket response time being just 20 mins), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 183351

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com